What our Clients Say About Us:
When our last old canine companion Herbie suddenly (but not unexpectedly) went into a state of ultimate crisis in the early winter, we knew that if we phoned Christine Pinello, who had cared for him and all our dogs for many years, she would know just what to do. It was a dreadful snowy, sleety day, we were unable to get Herbie into the car for what we knew would be his final journey, and we were quite distressed. But Dr. Christine and her tech assistant came out straight away, and they provided for our Herbie a dignified end, free of fear, and for us just the right measure of comfort and pastoral care. We now await a new dog to come into our lives, but we are certain that one of the first people he or she will meet will be Christine Pinello at River Road. We know will serve both our canine and human needs with that same special brand of calm and reassuring intelligence that we have valued so much over the years.
I want to thank you and your staff for your kindness and support during the loss of my dog, Bear. Laura and Dr. Berger and you on Saturday night trying to find a good resolution to Bear's condition. Sunday morning, your kindness and Lilyann's support helped me though this difficult time. You are amazing professionals and people. I can't adequately show how I appreciate your loving care of Bear and support and guidance for me. Bless you all.Bonnie
Thank you for making time in your schedule to help us understand Lucy's condition. Your competence and care with humans and animals is excellent.
We have been with River Road for almost 20 years. They have always given us the most complete and loving care for our dogs. They are always very clear and open about costs and options for procedures and issues. We have, sadly, lost 2 dogs to very early disease (1 at 4, 1 at 5) and their compassion and caring have shown through during those tough times as well.
Thank you so much for your kind and compassionate care of Beau and me! The flowers are still beautiful- so sweet of you to share them with me. I am so grateful for all of you.Cynthia
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