Always a wonderful experience. I know my pets are always going to receive the best care at River Road.

Everyone is friendly and mostly puts my animals at ease. That is why I like coming here. My cat especially hates having his nails trimmed but he is always much more calm and controlled in your environment and that is why I pick you!

Thank you, thank you!  You saved Sandstreak’s life.  Three weeks ago, I called because I was worried about our little Russian Tortoise, who has been with us for two years. Normally, he’s quite active and has a healthy appetite. But now, suddenly (within a day), he wasn’t moving at all and had swollen eyelids and bubbles around his mouth. Elisa, who answered the phone, said that this was an emergency and that I should bring him in right away. Half an hour later, you were examining him and expressing great concern.  He was very sick with a respiratory infection. You gave him fluid and prescribed antibiotic injections, taking care to figure out just the right dose and course of treatment. I went home with a bottle of antibiotic, a bag full of syringes and needles, a dietary supplement, detailed instructions on how to care for him, and with a fear that he was going to die. Well, three days later, I called you again with great news. Sandstreak perked up, and started drinking and eating and moving about. Now, he is bright, voracious, and active as usual. What an amazing recovery!  My husband and I and our young son (who gave Sandstreak his name) are relieved and delighted.

We are very grateful to you and your wonderful staff for recognizing our pet’s illness and taking such good care of him.

Thank you for being so caring and kind with My Little Girl, Punky. You gave me another seven months of joy with her. I knew she was in good hands when you were all taking care of her. I feel pretty fortunate to have gotten to know all the Angels at River Road. You are all so special.

I wanted to THANK YOU for all your care for Max. I appreciate everything you've done for us and I recommend you highly to all my friends in the Upper Valley. If it wasn't 2 hours away we'd still be coming to you! Thank you Dr. Pinello! If Max and I are in the area we'll stop in to say hello!