Dr. Whitford was very attentive to my cat, Chelsea, and was very willing to explain issues and answer questions. As a result, she had a calming effect on me, as I knew Chelsea was in good hands.

Thank you so much for allowing Jenny to volunteer with you this past weekend. I’m so glad she was truly helpful.

Thank you for our loving care and kindness with our sweet Mia.

Abundant thanks to everyone at River Road for all you have done for us and for our dogs.

When our last old canine companion Herbie suddenly (but not unexpectedly) went into a state of ultimate crisis in the early winter, we knew that if we phoned Christine Pinello, who had cared for him and all our dogs for many years, she would know just what to do.  It was a dreadful snowy, sleety day, we were unable to get Herbie into the car for what we knew would be his final journey, and we were quite distressed. But Dr. Christine and her tech assistant came out straight away, and they provided for our Herbie a dignified end, free of fear, and for us just the right measure of comfort and pastoral care. We now await a new dog to come into our lives, but we are certain that one of the first people he or she will meet will be Christine Pinello at River Road. We know will serve both our canine and human needs with that same special brand of calm and reassuring intelligence that we have valued so much over the years.