What our Clients Say About Us:
We had to put our cat Teddy to sleep on our last visit, which was painful and deeply emotional for us. Dr. Melanson in particular was able to communicate in her words and manner an appreciation of Ted and of the feelings about his death. The rest of the staff were kind as well and I couldn't have imagined how anyone could have done a more professional and compassionate job in such a trying time for us. What we liked most was not just that we received help and understanding at the death of our four-legged friend, but that he got such great care over the long run. We felt that the Staff really liked and appreciated Ted.
You always take such good care of Gary when he's unwell. While we hate having to visit unexpectedly we love that you're always right there! I'm glad our new kitty "Gus" will also be in such good hands! You are attentive and understanding and always provide a complete explanation of the problem and helpful insight into the appropriate options.
I want to thank you for 22 years of compassionate and skillful care of my animals and especially for my last 14 years with Ilsa. Ilsa has come in with a ripped chest, a torn ear, a dog bite in the skill, a gouge in her hindquarters and the usual and ordinary things. Thanks to you and your dedicated staff, she has recovered from the unusual events and maintained good health and great joy all these years. It has been a comfort to know you were there. Thank you for today, too. Your gentleness and understanding are deeply appreciated. Also, your skill and compassion in helping Ilsa out of a lot of discomfort. The greatest gift has been your calm presence and swift aid when Ilsa has needed attention. Thank you for so many things.
Very affectionate with my kitty. Very polite staff.Mary Lou
I feel that I have a really good working relationship with Dr. Pinello and that we communicate effectively. Staff are always friendly and helpful.Liz
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