I want to say a huge thank you to the friendly, caring and compassionate staff at the clinic. They are the only vet clinic that took in my pet duckling when he was sick and same day appointment. Unfortunately my duckling passed later that night and a week later I got a very heartfelt card in the mail expressing their sympathies. They are truly a wonderful group of people who take the time and open their heart for the 2, 3 or 4 legged pets in your life. I won’t go anywhere else again!

When our last old canine companion Herbie suddenly (but not unexpectedly) went into a state of ultimate crisis in the early winter, we knew that if we phoned Christine Pinello, who had cared for him and all our dogs for many years, she would know just what to do.  It was a dreadful snowy, sleety day, we were unable to get Herbie into the car for what we knew would be his final journey, and we were quite distressed. But Dr. Christine and her tech assistant came out straight away, and they provided for our Herbie a dignified end, free of fear, and for us just the right measure of comfort and pastoral care. We now await a new dog to come into our lives, but we are certain that one of the first people he or she will meet will be Christine Pinello at River Road. We know will serve both our canine and human needs with that same special brand of calm and reassuring intelligence that we have valued so much over the years.

Christine our vet was wonderful. she is warm and non-judgmental and seems truly interested in my dog! She took time to explain all the options on treatment.

Thank you for providing such wonderful and compassionate care to our dear companion Rio and for helping him to a peaceful death. He was a special member of our little family and will be missed for some time to come. Knowing that you were there to answer questions, provide care, and assist us in decision-making has been a tremendous comfort to us.

I wanted to express my gratitude for your care yesterday (and the day before) for Sid the big orange cat. In particular I wanted to than Dr. Melanson and all the techs that helped make Sid's final days as comfortable as possible. He was truly a special cat. Thank you so much.