Our last visit was to board Calvin. It’s nice to be warmly greeted and to know that the staff has paid attention to Calvin.

My family and I want to sincerely thank you for the wonderful and sensitive care you provided to our Golden Retriever, Hank, during these difficult days. From the acute management of his illness, to your compassionate end of life care, your office was superb, and we are deeply grateful.

Last weekend our dog Finn was injured quite badly.  By the way, in almost 48 years of owning dogs, almost always two at a time, we have found that the emergency happens on a Sunday or, better yet, good and late on any night.  Translation - it's always a dire emergency and the vet's office is always closed!

Since moving to Norwich almost 18 years ago we have called Dr. Christine Pinello our vet and she's treated all of our dogs during that time, 6 dogs in all.  She or another doctor on her staff at River Road are always, always, available at a call for help, at any hour of the day or night, 365 days a year.  As a matter of fact, Dr. Pinello and I were chuckling on Sunday afternoon about all the times we've been together after hours with a ripped up dog.

I'm sure there are other fine vets in the area, but we think she's the finest.

Just wanted to do a little something for you for all you tried to do for my Penny. It was awful good of you to let me stay there throughout the night. And thank you for coming over to the Clinic at all hours of the night. It meant an awful lot to me. I still miss her so much but you gave me the chance to share her last few yours together and I am so grateful. Thank you.

I feel that I have a really good working relationship with Dr. Pinello and that we communicate effectively. Staff are always friendly and helpful.