What our Clients Say About Us:
I want to thank you for 22 years of compassionate and skillful care of my animals and especially for my last 14 years with Ilsa. Ilsa has come in with a ripped chest, a torn ear, a dog bite in the skill, a gouge in her hindquarters and the usual and ordinary things. Thanks to you and your dedicated staff, she has recovered from the unusual events and maintained good health and great joy all these years. It has been a comfort to know you were there. Thank you for today, too. Your gentleness and understanding are deeply appreciated. Also, your skill and compassion in helping Ilsa out of a lot of discomfort. The greatest gift has been your calm presence and swift aid when Ilsa has needed attention. Thank you for so many things.
The staff explains everything so you understand and they take such good care of our dog Bella and treat her like family!Lisa
When our last old canine companion Herbie suddenly (but not unexpectedly) went into a state of ultimate crisis in the early winter, we knew that if we phoned Christine Pinello, who had cared for him and all our dogs for many years, she would know just what to do. It was a dreadful snowy, sleety day, we were unable to get Herbie into the car for what we knew would be his final journey, and we were quite distressed. But Dr. Christine and her tech assistant came out straight away, and they provided for our Herbie a dignified end, free of fear, and for us just the right measure of comfort and pastoral care. We now await a new dog to come into our lives, but we are certain that one of the first people he or she will meet will be Christine Pinello at River Road. We know will serve both our canine and human needs with that same special brand of calm and reassuring intelligence that we have valued so much over the years.
Everyone is very friendly. We have been going here ever since it opened up. Dr Pinello has seen us on a moments notice if it was necessary. We first met her when she worked with Dr McGrew down on Route 5 here in Norwich and we got our first dog which was a Black German Shepherd and he knocked Dr Pinnello’s glasses off her face…as he didn’t like whatever she was doing to him. We forgot what it was now! It was back in 1976-77. The clinic is also very knowledgeable with cats too and treats them with TLC.Ed and Joyce
I couldn’t have wished for a more loving, caring, final few minutes for Rose. You made it possible for her to have a good life and at the end, a peaceful death. Thank you! Your beautiful flowers have meant so much to me as they did when Joe died. The delicate, white, bleeding hearts are special. Thank you dear friend!Tinka
- The Upper Valley’s Best Veterinarian of 2017! September 14, 2017
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- SediVue Urine Sediment Analyzer October 5, 2016
- Salmonella and Backyard Poultry September 15, 2016
- What is a Tono-pen? May 23, 2016
- Case of the Month: Leopard Gecko Impaction June 9, 2015
- Case of the Month: Strangulated Hernia Repair February 5, 2014
- Managing Your Chickens April 28, 2014
- Skunk Spray and Your Pets April 29, 2014
- Flea Prevention- Comfortis April 30, 2014