What our Clients Say About Us:
Last weekend our dog Finn was injured quite badly. By the way, in almost 48 years of owning dogs, almost always two at a time, we have found that the emergency happens on a Sunday or, better yet, good and late on any night. Translation - it's always a dire emergency and the vet's office is always closed!Since moving to Norwich almost 18 years ago we have called Dr. Christine Pinello our vet and she's treated all of our dogs during that time, 6 dogs in all. She or another doctor on her staff at River Road are always, always, available at a call for help, at any hour of the day or night, 365 days a year. As a matter of fact, Dr. Pinello and I were chuckling on Sunday afternoon about all the times we've been together after hours with a ripped up dog.I'm sure there are other fine vets in the area, but we think she's the finest.
This note comes to say a most sincere "Thank you" to each and every one of you for all the special care that you gave to dear tiny Angel- then she visited your clinic and when she stayed while I was away- and then finally for helping her on her way to the happy hunting grounds. She was full of light and life and joy and delight. A profound thank you for everything.
Thank you, thank you! You saved Sandstreak’s life. Three weeks ago, I called because I was worried about our little Russian Tortoise, who has been with us for two years. Normally, he’s quite active and has a healthy appetite. But now, suddenly (within a day), he wasn’t moving at all and had swollen eyelids and bubbles around his mouth. Elisa, who answered the phone, said that this was an emergency and that I should bring him in right away. Half an hour later, you were examining him and expressing great concern. He was very sick with a respiratory infection. You gave him fluid and prescribed antibiotic injections, taking care to figure out just the right dose and course of treatment. I went home with a bottle of antibiotic, a bag full of syringes and needles, a dietary supplement, detailed instructions on how to care for him, and with a fear that he was going to die. Well, three days later, I called you again with great news. Sandstreak perked up, and started drinking and eating and moving about. Now, he is bright, voracious, and active as usual. What an amazing recovery! My husband and I and our young son (who gave Sandstreak his name) are relieved and delighted.We are very grateful to you and your wonderful staff for recognizing our pet’s illness and taking such good care of him.
Love the kitty treats and special care you bestow on my kitties. You are all purrfect and awesome in every way!Beth
You are always there for us in any emergency any time!!! Been coming for 18 years.Nina
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